Starting a Return
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Open in Chicago: 1120 West Fullerton in Lincoln Park and 4727 West Montrose in Portage Park
Click for Store Hours: Monday-Friday Open Until 8:00pm | Sat Open 10:00am - 7:00pm | Sun Open 11:00am - 6:00pm
Call us at 1-773-528-1264

Starting a Return

Categories

Customer Process:

1.) To request a return of one or more items in an order, login to your account and navigate to My Account.

 

2.) Navigate to the Completed Orders section and click on the Return Item(s) button

 

 

3.) In the next screen select the products you want to return using the Qty. to Return drop down boxes, choose the Return Reason. The Return Action and Comments are optional fields.

Click on Submit Return Request.

 

Once a Return Request has been submitted we will review the request and email a Return Shipping slip or ask further questions as needed. 

 

thanks!