Shipping
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Find Our Stores: 1120 W. Fullerton in DePaul Lincoln Park and 4727 W. Montrose in Portage Park
Store Hours: Monday- Friday 10:00-8:00pm | Saturday 10:00-7:00pm| Sunday 11:00-6:00pm
1-773-528-1264 |Buy Online. Pickup in Store. *Details| FREE USA Shipping Orders $20+

Shipping

Categories

Shipping to the USA: 

Orders placed before 3:00pm CST Monday -Friday ship out the same day, orders placed after ship the next business day. Orders placed Saturday and Sunday ship out the following Monday. There may be an additional 1 or 2 days handling time on some orders, let us know if you need to receive an order by a spcificed date using the Order Notes at checkout

Using the FREE SHIPPING Method? This only applies to Contiguous US retail orders only, and is for is the Economy Shipping, not Expedited Shipping. The free shipping does not apply to rental costume orders.

Looking for our international shipping details or where we currently ship to? View our International Shipping page 

How Long Will It Take For Your Package to Ship To You?

US Time in Transit Map

Please refer to this map for approximate shipping transit time.

 

Our orders ship from Chicago, IL, 60641

*Packages DO NOT Ship on Saturday & Sunday

Yellow: 1-2 Business Days

Light Brown: 2-3 Business Days

Green: 3-4 Business Days

Maroon: 4-5 Business Days

Orange: 5 Days

Also, please remember it can take up to 24 to 48 hours to process, pack and ship an order. 

Please contact us by email if you have questions about shipping chicagocostumewarehouse@gmail.com

 

*International Orders? View more information here

 

Need Your Order By A Specific Date?

Use the Order Instructions/Comments field in the checkout to tell us when you need to receive the order. We can let you know if you shipping will need to be upgraded to meet your shipping requirements.

If your order is not time sensitive, you can leave this section blank.

 

• All orders will be processed within 24-48 hours, excluding weekends and holidays. You will receive communication by email from our warehouse with 24 hours if an item is oversold, there is a question about your order or it is a special order.

• Any cancelled orders will be charged a 10% restocking fee and may be responsible for shipping costs. 

• All orders are shipped and delivered on business days only (Monday-Friday). Orders cannot be schedule to arrive on a Saturday or Sunday, call our warehouse to discuss shipping options if necessary.

 

Free In-Store Pickup

If you are local to our stores, or traveling into Chicago, you can choose to pickup your online order from our year round stores. If your billing address in IL, you will see it as a shipping option. If you are not local, but want to pickup your order In Store, email us or add it to the Order Notes and we will prep your order, and see you in one of our 2 stores

1120 West Fullerton Chicago, IL 60614  (773) 528-1264

4727 West Montrose Chicago, IL 60641  (773) 282-1264

See More details here

 

QUESTIONS:

Use our chat feature, email us at chicagocostume@gmail.com

or call us at 1-773-282-1264