Shipping to the USA:
Orders placed before 3:00pm CST ship out the same day, orders placed after ship the next business day.
Orders ship Monday-Friday only. Orders placed Saturday and Sunday ship out the following Monday.
Using the FREE SHIPPING Method? This only applies to Contiguous US retail orders only, and is for is the Economy Shipping, not Expedited Shipping. The free shipping does not apply to rental costume orders.
Looking for our international shipping details or where we currently ship to? View our International Shipping page
How Long Will It Take For Your Package to Ship To You?
Please refer to this map for approximate shipping transit time.
Our orders ship from Chicago, IL, 60641
*Packages DO NOT Ship on Saturday & Sunday
Yellow: 1-2 Business Days
Light Brown: 2-3 Business Days
Green: 3-4 Business Days
Maroon: 4-5 Business Days
Orange: 5 Days
Also, please remember it can take up to 24 to 48 hours to process, pack and ship an order.
Please contact us by email if you have questions about shipping firstname.lastname@example.org
*International Orders? View more information here
Need Your Order By A Specific Date?
Use the Order Instructions/Comments field in the checkout to tell us when you need to receive the order. We can let you know if you shipping will need to be upgraded to meet your shipping requirements.
If your order is not time sensitive, you can leave this section blank.
• All orders will be processed within 24-48 hours, excluding weekends and holidays. You will receive communication by email from our warehouse with 24 hours if an item is oversold, there is a question about your order or it is a special order.
• Any cancelled orders will be charged a 10% restocking fee and may be responsible for shipping costs.
• All orders are shipped and delivered on business days only (Monday-Friday). Orders cannot be schedule to arrive on a Saturday or Sunday, call our warehouse to discuss shipping options if necessary.