International Shipping
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Open in Chicago: 1120 West Fullerton in Lincoln Park and 4727 West Montrose in Portage Park
Click for Store Hours: Monday-Friday Open Until 8:00pm | Sat Open 10:00am - 7:00pm | Sun Open 11:00am - 6:00pm
Call us at 1-773-528-1264

International Shipping

Categories

International Shipping

Where do we ship?

Antigua and Barbuda France Luxembourg Sweden
Argentina Germany Mexico Switzerland
Aruba Iceland Monaco Turkey
Australia India Netherlands United Arab Emrates
Austria Ireland New Zealand United Kingdom
Bahamas Israel Norway Virgin Islands British/US
Belgium Italy Poland  
Belize Jamaica Peru  
Brazil Japan Portugual  
Columbia Liechtenstein Puerto Rico  
Costa Rica Latvia Romania  
Denmark Lithuania Spain  

Product Liscenses:

Some products, brands and liscenses may not be shipped overseas per our dealer agreements with a manufacturer. If products are order that cannot be shipped, an order may be cancelled and refunded.

Duties & Taxes:

Duties, custom tariffs and VAT are set by the local government and are determined based on a combination of product-specific characteristics: country of origin, material, and the classification of the good in accordance with a harmonized system adopted and used by the local government. The amount of duties, tariffs and taxes will vary by product and the specific rates set by your local government. At this time customers are responsible for paying additional duties and taxes that may be assessed.

Returns:

International orders may be returned. Please note that refunds are for the cost of merchandise only and return shipping charges are nonrefundable. Duties and taxes on international orders are NOT refundable

Approximate Shipping Time

• Please allow 8-20 business days for international delivery, depending on destination and chosen shipping method.

• Please note that delivery times for International shipments are not guaranteed and we are not responsible for packages delayed by customs. Additional fees and taxes may be assed by customs.

• Please note: due to licensing restrictions and size constraints, some products are only available for shipping in the United States. We apologize for the inconvenience.

Our current shipping options and time of arrival

USPS

USPS International (First Class Mail International Parcels)- most economic shipping option, this may take 8- 20 days to arrive

USPS International (Priority Mail Flat Rate Box)- 6-10 Business Days

Priority Mail Express International- 3-5 Business Days

UPS

UPS Online (Worldwide Expedited)-

  • Delivery in two business days to Canada
  • Delivery in two or three business days to Mexico
  • Delivery in three or four days to Europe and four or five days to Asia and Latin America

UPS Online (Worldwide Express Saver)- 

  • Next business day delivery to Canada 
  • Delivery in two business days to Europe and Latin America
  • Delivery in two or three business days to Asia

Need Your Order By A Specific Date?

Use the Order Instructions/Comments field in the checkout to tell us when you need to receive the order. We can let you know if you shipping will need to be upgraded to meet your shipping requirements.

If your order is not a rush, you can leave this section blank.

• All orders will be processed within 24-48 hours, excluding weekends and holidays. You will receive communication by email from our warehouse with 24 hours if an item is oversold, there is a question about your order or it is a special order.

• Any cancelled orders will be charged a 10% restocking fee and may be responsible for shipping costs. Continental United States UPS, FedEx and USPS

• All orders are shipped and delivered on business days only (Monday-Friday). Orders cannot be shipped to arrive on a Saturday or Sunday, so plan accordingly or call our warehouse to discuss shipping options.